Which devices and browsers actually work

iPhone, iPad, or iPod touch

What decides this is not the model, it is the version. Check it this way:

1. Open Settings.
2. Go to General and then About.
3. Look for the line that says "Software Version".

• If the number starts at 15.4 or higher —15.4, 15.8, 16, 17, 18, 26…— your device works, no matter how old it looks.
• If the number is lower than 15.4 (for example 15.3, 14.8, 12.5), go to Settings → General → Software Update and install whatever appears. Then reopen the site. If nothing appears: it is almost always because you are low on free storage, or because the device is managed by your employer or school and updates are blocked.

Can your device get there? Yes, if it is one of these:

• iPhone 6s or 6s Plus, iPhone 7 or 7 Plus, iPhone SE (the first one, from 2016), or any newer iPhone.
• iPad Air 2 or later (including Air 3, Air 4, Air 5, and newer).
• iPad mini 4 or later (including mini 5, mini 6, and newer).
• 5th-generation iPad or later.
• Any iPad Pro, any size, any year.
• 7th-generation iPod touch.

These can no longer update, and you will need a different device to get in: iPhone 6, 6 Plus, 5s or earlier; the first iPad Air, iPad mini 2 and 3, 4th-generation iPad or earlier; 6th-generation iPod touch or earlier. They are not broken — Apple simply stopped shipping updates for them years ago.

One thing to watch: on iPhone, iPad, and iPod touch, installing Chrome, Firefox, Edge, Brave, or Opera changes nothing. They all use the same engine as Safari underneath, so they will look exactly the same. The only thing that changes the outcome is the software version. And opening the link from WhatsApp, Instagram, or Facebook does not change anything either, for better or worse.

How to update, step by step

Mac

Open the menu (top left) → About This Mac and check the version shown.

• macOS Big Sur 11 or later (Monterey, Ventura, Sonoma, Sequoia…): works as is. If the page still looks broken, update the system in System Settings → Software Update.
• macOS Catalina 10.15: works, but only if your Safari is up to date. Check it in Safari → About Safari: if the number is 15.4 or higher, you are fine. If it is lower and Software Update no longer offers anything, install Firefox: the current version still works on Catalina and solves the case with nothing to buy.
• macOS Sierra 10.12, High Sierra 10.13, or Mojave 10.14: the Safari on your Mac will never reach the requirement (Safari does not update on its own: it ships together with the system). You have two free ways out: download Firefox —downloading it from one of these Macs, Mozilla detects your system and automatically hands you the version that does work there, which also keeps receiving security updates until March 2027—; or better yet, update macOS, because every Mac that can reach Mojave can also reach Catalina or newer.
• OS X El Capitan 10.11 or earlier: no browser you can install today on that system works. But that does not mean your Mac is useless: almost every Mac still on El Capitan can move up to a newer macOS for free. The safe way to know is to open the App Store or Software Update and see what Apple offers for that specific Mac. As a reference: from around mid-2012 onward (MacBook Air, MacBook Pro, Mac mini, iMac) you reach Catalina and are set; from late 2009 / mid-2010 onward you reach at least High Sierra, where you can install Firefox.

Only if Apple offers no newer macOS at all —Macs from around 2009 and earlier— do you need a different device. In the meantime, any reasonably recent phone or computer works to get in.

Why we do not link Chrome here: on Sierra, High Sierra, Mojave, and El Capitan, the current Chrome installer simply refuses to install and gives a confusing error. And do not download old Chrome versions from third-party sites: they have gone years without security updates and are not a solution.

Download Firefox · Download macOS

Android (phones and tablets)

What decides this is the version of your browser, not of Android.

1. Open Chrome, tap the ⋮ menu (top right) → Settings → About Chrome.
2. Look only at the first number (in "138.0.7204.63" that is 138).
3. If it is 99 or higher, the site works on your phone. If it is lower, update it from the Play Store and check again: it almost always fixes itself right there, for free.

Do not worry if your number is not one of the highest: on Android 8 and 9, Chrome froze at 138 for good, and 138 is more than enough.

If your regular browser is Samsung Internet (Galaxy phones and tablets): Settings → About Samsung Internet. You need 18 or higher. This one updates through the Galaxy Store, not only the Play Store.

If the site looks fine in Chrome but broken or colorless when you open it from WhatsApp, Instagram, or Facebook, it is not your phone: those links use a separate system component. Update "Android System WebView" from the Play Store, or open the link in Chrome instead. This happens mostly on Android 10 or newer.

The Android version (Settings → About phone → Android version) only tells you whether your case can be fixed:

• 7.1.1 or later: works through every path. Read the full number, not just the first digit.
• Exactly 7.0 or 7.1.0: the site looks fine in Chrome, but links opened inside WhatsApp or Instagram will give you a connection error. The fix is to open the link in Chrome, not to change phones.
• 6.0 or earlier: there is no fix through updating here. The symptom will be a secure-connection error (not an ugly page), and updating Chrome will not solve it. You will need a different device to get in.

If your phone has no Play Store (recent Huawei devices and some phones without Google services), the same first-number-from-step-3 rule still applies, but you will need to update the browser from your manufacturer's store or install a different browser from there.

Update Chrome · Update the in-app link component (Android System WebView)

Windows (PC and laptop)

What decides this is the version of your browser, not of Windows.

Check it this way (the same screen updates it for you):

• Chrome: ⋮ menu → Help → About Google Chrome. You need 99 or higher.
• Edge: … menu → Help and feedback → About Microsoft Edge. You need 99 or higher.
• Firefox: ☰ menu → Help → About Firefox. You need 97 or higher.

If you want to know which Windows you have: press Windows + R, type winver, and hit Enter. It works on any version (the Settings → System → About path only exists on Windows 10 and 11).

• Windows 10 or 11: everything works. Current Chrome, Edge, and Firefox install and update themselves. Watch out for one case: if your browser is frozen by a policy at work, or simply never updates, you can be on Windows 11 and still see the broken page. That is why the real test is the browser's own "About" screen.
• Windows 7 SP1, Windows 8, or Windows 8.1: your computer can see the site, but today only with Firefox. Download it from Mozilla's official site: it detects your system and automatically installs the version that works there, which keeps getting security updates (the date committed to today is March 2027). Chrome and Edge on these systems got frozen in 2023: if you already have them installed from that era they may still render the page, but the current installer will no longer let you install them. You do not need to buy a computer.
• Windows XP or Windows Vista: here you are out of luck. No installable browser on those systems today reaches what the site needs.

If you already have Chrome or Edge installed on Windows 10 or 11, they update themselves from their own "About" screen: there is no installer to download. Why the Chrome link carries a warning: on Windows 7, 8, and 8.1 that installer refuses to install. If you are on one of those systems, use the Firefox link instead.

Download Firefox · Download Chrome (Windows 10 or 11 only)